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Penny Gustafsson is an experienced professional in the hospitality industry, currently serving as a Front Office Supervisor and acting Front Office Manager at First Hotels since August 2021. Previous roles include Frontdesk Supervisor at Ligula Hospitality Group AB, where responsibilities included managing check-ins and check-outs and overseeing reception operations. Penny also held positions at SVENSKA MÄSSAN GOTHIA TOWERS AB as a Reception/Breakfast Waitress, and as a Store Manager at STEINBRENNER NYBERG & EHLERS BAGERI AB, where leadership and budget management skills were developed. Early career experience includes serving as a Waitress at Amanda Boman Bar & Bistro and holding various roles at Café Green & Rum. Penny graduated from Ester Mosessons Gymnasium with a degree in Hotel and Restaurant Management.