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Nitin Agarwal is a seasoned professional with extensive experience in growth and operations across various organizations. Currently serving as the Assistant General Manager at First Games since May 2018, Nitin has excelled in customer segmentation, targeting, retargeting, and optimizing the customer acquisition funnel to reduce customer acquisition costs (CAC) and enhance conversions. Prior to this role, Nitin was employed at YapApp India Pvt Ltd as a Manager overseeing ecommerce catalogue operations and automation processes. Nitin's career includes significant contributions at Paytm as a Deputy Manager, where leadership of the Merchant Management Team resulted in streamlined operations and a reduction in headcount while improving productivity through automation. Nitin holds a Bachelor of Technology in Computer Science from UPTU.