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Lloyd Robson's work experience includes being the Commercial Director at first direct since 2020. Prior to that, they worked at HSBC from 2012 to 2020, holding various roles such as Global Head of Digital Product Management - Originations and Head of Digital Platform Integration. Before joining HSBC, they were a first direct product manager from 2011 to 2012. Lloyd also participated in the Exec Management Programme at HSBC from 2009 to 2011.

Lloyd Robson obtained a BSC degree in Business Management with a sports specialism from Northumbria University, where they studied from 2007 to 2009. Following this, they pursued further education at The London Institute of Banking & Finance, from 2009 to 2011, where they earned a Diploma in Finance and Markets with a focus on finance in general.