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Tulika Verma has extensive experience in the hospitality industry, currently serving as the Assistant Manager Front Of House and Learning Centre Coordinator at First Contact since May 2021, where responsibilities include managing operations at the Optus site. Prior to this role, Tulika worked as a Corporate Receptionist at First Contact Executive Hospitality (Optus) from October 2017 to May 2021, and held receptionist positions at Amora Hotel Jamison Sydney and Hyde Park Inn Hotel between December 2016 and December 2016. Earlier in Tulika's career, from March 2005 to September 2013, a position as Team Leader was held at Taj Hotels Resorts and Palaces, highlighting a strong foundation in hospitality and customer service.