Joseph O'Sullivan is an experienced professional currently serving as the Business Hub Manager at First Contact since May 2021, responsible for managing bookings and coordinating events while driving corporate strategy through high-level judgement. O'Sullivan has also held various roles at I Need A Chef / I Need Event Staff since March 2018, including Community Space Coordinator and Executive Concierge, focusing on logistical management of events and providing high-quality service. Prior experience includes a position in Merchant Services at ANZ, where assistance to merchant customers was provided, and interactions with escalations and complaints were handled. O'Sullivan also contributed to events at Merivale between 2015 and 2016. Educational qualifications include a Certificate 3 and Certificate 2 in Business Administration from TAFE NSW, along with foundational education from St Johns College Dubbo.
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