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Carlos Umlas has a diverse work experience in the hospitality industry. Carlos started their career as a Senior Valet/Bellman at Renaissance Hotels in 1995 and worked there until 1999. Carlos then joined All Seasons as a Guest Service Officer in 1999. In 2000, they moved to Renaissance Hotels as a Bell Captain and served in that role until 2002. Carlos then joined Marriott International as a Bell Captain in 2002 for a year. From 2003 to 2013, Carlos worked at Hyatt Regency as a Bell Desk Team Leader. In 2013, they joined InterContinental Hotels Group as a Duty Manager and stayed with them until 2014. Currently, Carlos is working at First Contact as the Head Concierge.

Carlos Umlas holds a Senior First Aid Certificate from St John's Ambulance. However, no specific duration or start year for this educational experience is provided.