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Sally Poulton is an accomplished business owner and franchisee at First Class Accounts since April 2012, specializing in bookkeeping, payroll, GST and BAS preparation, and managing accounts payable and receivable, with expertise in Xero and MYOB software. Previously, Sally served as an Investigator and Senior Customer Service Officer at the State Revenue Office from 2001 to 2012, focusing on compliance investigations and tax-related customer service. Earlier experience includes a role as Business Services Assistant at Spencers Accountants from 1999 to 2001, where data entry and tax return preparation were key responsibilities. Sally holds a Bachelor of Commerce in Accounting from Federation University Australia and a Diploma of Payroll Services from Applied Education.