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Shingai was appointed Head of Credit on 1 August 2018 and is responsible for both wholesale and retail sanctioning activities. He holds a Bachelor of Business Studies (Hons) from the University of Zimbabwe, an Institute of Bankers Association Zimbabwe (1OBZ) Banking Diploma, and various other risk management qualifications. He has over 10 years of credit risk management experience in both Zimbabwe and South Africa. This includes risk management and analysis (credit, funding, and operational risk), structured trade, commodity financing, leveraged financing, and project financing, amongst others. Shingai joined the bank in 2008 on a Barclays Pan African Graduate Trainee program and covered major areas of the bank as part of the program before concentrating on credit risk.