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Sam Elshafei, CFM, FMP, currently serves as Regional Facilities Manager at FCT, overseeing the management of facilities across nine office buildings in Canada since April 2021. Previously, Sam held the position of Senior Facilities Manager at JLL for the Air Canada account, where responsibilities included setting the vision for facility management operations and ensuring compliance with contracts and service level agreements. Prior experience includes serving as Facilities Manager at The Toronto Congress Centre, managing infrastructure operations for a 1M square foot facility, and positions at Four Seasons Hotels and Resorts and Greenland International Schools. Sam holds a Bachelor's degree in Business Administration with a minor in Economics from The American University in Cairo and is a member of the International Facility Management Association.