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Sarah Harrison is an experienced professional in the water industry, currently serving as Operations Director at First Business Water since February 2020. Prior experience includes founding Sarah J Harrison Consulting Limited, delivering projects focused on process improvement and data migration from 2016 to February 2020. As Senior Project Manager at Everflow Operations Limited, Sarah Harrison played a key role in establishing the operations and managing smaller projects, including data cleansing. Previous roles include Customer Service and Billing Manager at Everflow Water, where responsibilities included setting up the customer service team and managing debt recovery. Additionally, Sarah Harrison worked as Senior Consultant at Ascendancy Water Ltd., Account Manager at NWG Business, and completed a graduate program at NWG (Northumbrian Water Group), focusing on international water projects. Sarah Harrison holds a Legal Practice Course from Northumbria University and a Bachelor of Laws (LLB) from the University of Sunderland.