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Augustine Boateng has had extensive work experience in various roles within the banking and telecommunications industries. In their most recent position as the Head of Channel Sales at First Atlantic Bank Ghana, they were responsible for developing and implementing a comprehensive sales strategy aimed at increasing revenue from services, online usage, and patronage. Prior to that, as the Head of Flexipay Group, they analyzed group performance, provided support and guidance to individuals, and upheld organizational values and standards.

Augustine also served as the Head of Digital Banking Sales, where they created marketing strategies and implemented best practices to meet customer needs and achieve sales targets. Augustine also held the role of Acting Head Ebanking Support, where they led a comprehensive strategy to increase revenue from e-channels management and facilitated the delivery of electronic banking services.

Before their tenure at First Atlantic Bank, Augustine worked as the Acting Head of the Project Management Office at First Atlantic Bank. In this role, they coordinated internal resources and third-party vendors, developed project plans, and ensured projects were delivered on time and within budget.

Prior to their experience in the banking industry, Augustine worked as a Sales Manager at AirtelTigo Ghana, where they successfully managed the sales team and implemented strategic sales plans. Augustine also worked as a Corporate Account Manager at Millicom (Tigo), where they maintained client relationships and achieved revenue goals.

Augustine's earlier experience includes working as a Customer Care Supervisor at Tech Mahindra, where they assisted customer service staff, recruited new employees, and provided training.

Overall, Augustine Boateng has a diverse background in sales, project management, and customer service, with a focus on achieving business objectives and delivering excellent results.

Augustine Boateng completed their Master's in Business Administration (Project Management) from Accra Business School in Ghana. Augustine graduated in 2021. Prior to that, in 2015, they attended the Ghana Institute of Management and Public Administration and completed a course on Finance for Non Finance Managers. In 2014, Boateng pursued a Postgraduate Diploma in Business Administration with a focus on Project Management at Kwame Nkrumah University of Science and Technology in Kumasi. In 2011, they obtained a Diploma in Marketing Management from the Institute of Commercial Management (ICM UK). Boateng's undergraduate degree, a Bachelor of Arts (BA) in Integrated Rural Arts and Industry, was earned from Kwame Nkrumah University of Science and Technology in Kumasi in 2008.

In addition to their academic qualifications, Boateng also obtained certifications, including a certification in Digital Marketing from JPCANN ASSOCIATES LIMITED in March 2023. Prior to that, they obtained a Postgraduate Diploma in Business Administration from the Graduate School of Governance & Leadership in March 2013.