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Meet Patel is a skilled professional with a background in product support and network technology. Currently serving as a Product Support Expert at Firmex since September 2022, Meet Patel has effectively collaborated with cross-functional teams to enhance client onboarding, achieving a 40% reduction in onboarding time, and has conducted trainings to deepen client product knowledge. Prior experience includes roles as a Network Technician Analyst at Bell Technical Solutions, where installation and troubleshooting of network systems were key responsibilities, and as a Network Field Technician at New York Fries, managing business operations and inventory. Early career roles as a Cashier at MACS Circle K and Petro-Canada Lubricants involved providing excellent customer service and managing store transactions. Meet Patel holds a Bachelor's degree in Computer Systems Networking and Telecommunications from Ontario Tech University and a Computer Systems Technician diploma from Durham College.