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Ricardo del Pozo Sainz has extensive experience in operations and marketing, currently serving as Chief Operating Officer at Firmaprofesional, S.A. since July 2009, where management of the Operations Department and service provision for Qualified Trust Service Providers is a key responsibility. In parallel, Ricardo has been a lecturer at Instituto Europeo de Postgrado since September 2008, focusing on Distribution Channels. Previous roles include Head of Product-Solutions/Channel Marketing Specialist at Kyocera Mita España, Marketing Director at APD, S.A. and Trantor, and Head of Section at Grupo Aron Press. Educational qualifications include a Master's in Institutional Communication and Political Marketing from Instituto Universitario de Investigación Ortega y Gasset, various ITIL® certifications, and a degree in Communication from the University of Navarra.