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Melanie Dsouza has work experience at two companies. Melanie started working at Jet Airways in October 2004 as a Cabin Crew in charge and continued in that role until January 2020. In January 2020, they joined Firework as a Content Operation Analyst, and they are currently still in that role.

Melanie Dsouza attended the University of Mumbai from 2000 to 2003, where they obtained a Bachelor of Commerce degree with a major in Business/Commerce, General. In August 2003, they also completed the IATA Foundation Course from IATA Training.