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Heather Welch has a diverse work experience in the healthcare industry. Heather currently holds the position of Senior Director of Revenue Cycle at Firelands Health, starting in September 2023. Prior to this, they worked at UASI - United Audit Systems Inc. for 10 years, where they held the roles of Senior Manager of HIM Consulting Services and Assistant Manager of HIM Consulting Services. Before joining UASI, they worked as a Senior Compliance Audit Manager at Crowe Healthcare Risk Consulting LLC for 4 years. Heather also has experience at Mercy Health, where they worked for 9 years as a Coding Compliance Manager, CDI Specialist, and Coder. Their career in the healthcare industry began at Fisher-Titus Medical Center as a Medical Transcriptionist, where they worked for 2 years. Overall, Heather has a strong background in revenue cycle management, HIM consulting services, compliance audit management, coding compliance, and medical transcription.

Heather Welch, BS, RHIA, CHC has a Bachelor's degree in Health Information Management from the University of Cincinnati, which they obtained in 2022. Prior to that, they attended Bowling Green State University from 1996 to 1999 and received an Associate of Applied Science in Health Information Management.