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Michelle Muzangwa ACIM has a diverse work experience, beginning in 2012 as a Sales Advisor for White Stuff. In 2015, they moved to Conduit Global as a Call Center Representative, followed by a role as a Checkout Assistant at Asda Supermarket in 2016. In 2017, they became a Digital Marketing Assistant at Freedom Health Insurance, and in 2019 they were a Marketing & Communications Executive at FirstPort (UK). In 2020, they held a Marketing and Communications Executive position at BSI, and currently holds roles as a Digital Marketing Executive at Sodexo - Employee & Consumer Engagement and a Content Marketing Manager at Firefly Learning.

Michelle Muzangwa ACIM received their Bachelor of Arts (BA) in Marketing Communications from Bournemouth University between 2015 and 2019. Prior to that, they attended Denbigh School from 2007 to 2014. In June 2019, they obtained a Certificate in Professional Marketing from CIM | The Chartered Institute of Marketing. Michelle also obtained an A Level in June 2014.