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Sandra Banks

Director of Human Resources & Training at Firebird Restaurant Group

Sandra has over 22 years of experience in the restaurant industry. She is known as a person that is passionate about people and believes in creating opportunities where others can learn, grow, and thrive. She began her career as a restaurant manager for Ford Restaurant Group/Chili’s Grill & Bar. Sandra became the Franchise Training Contact before leaving to join Dave & Buster’s Inc in 2006. During her time with Dave & Buster’s, she built the new store opening training program from the ground up and was personally responsible for over 40 new restaurant locations. Sandra is also an experienced instructional designer, having designed 32 full programs, over 50 online courses, and is skilled at facilitating remote learning. In 2019, Sandra joined the Local Favorite team as the Director of Training and more recently, took on the role of Human Resources Director. She is currently pursuing her certification as a Senior Professional in Human Resources (SPHR) and is a member of Dallas HR, Council of Hotel and Restaurant Trainers (CHART), and the Society for Human Resource Management (SHRM).