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Donald Mercure has extensive experience in the fire equipment and security industry, currently serving as a Field Service Technician at Fire Equipment Incorporated since November 2016. From May 2001 to the present, Donald has held the position of Service Manager at New England Fire & Security, Inc. Prior roles include Senior Technical Representative at Simplex Time Recorder Co. from February 1988 to April 2001 and Rework Technician at NCR Corporation from October 1980 to February 1988. This diverse background highlights significant expertise in technical service and management within the field.