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Paula E. Vasco V.

Director Of AI Professional Services at Finnt

Paula E. Vasco V. has over 8 years of experience in operations and communications management. Paula E. began their career in 2013 as a Communications Intern at Conferencia Episcopal de Colombia (Pastoral Childhood). Later that year, they co-founded Hotel Villa Elena and served as an Account Executive, managing the digital booking reservation platforms and overseeing quality control tasks. In 2014, they took on the role of Communications and Operations Director at Waleteros, where they achieved 90% customer service satisfaction and trained and coached Customer Service Representatives. From 2019-2020, they held positions as Operations Manager at both Catalina Card Services, Inc and Paysend, managing relationships with issuing partner banks and international partners, creating internal processes, and monitoring progress. In 2022, they began their current role as Operations Manager at Finnt (YC W22).

Paula E. Vasco V. obtained a High School degree from Gimnasio Vermont between 1996 and 2009. Paula E. then received a Bachelor's degree in Communication and Media Studies from Universidad de La Sabana between 2010 and 2014. During their time at Universidad de La Sabana, they also obtained certifications in Strategic Management and Marketing Communication in June 2013, and TV reporter and News Presentation in August 2014. In April 2017, they obtained a certification in Business Metrics for Data-Driven Companies from Duke University. In March 2018, they obtained a certification in Inbound from HubSpot Academy. Finally, in February 2021, they obtained a certification in Scrum Master Certified (SMC) from the Scrum Alliance. Paula E. Vasco V. is currently pursuing a Master of Business Administration - MBA in Business Administration and Management, General at Babson F.W. Olin Graduate School of Business.

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