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Tuisku Heikkinen has over 18 years of experience in the aviation sector, currently serving as the Lead Operations Controller at Finnair since April 2018, with prior roles including OPS Controller and Ground Operations Supervisor. Before joining Finnair, Tuisku worked at Swissport Finland Oy for over six years, holding positions such as Service Supervisor and Team Leader Ramp. Additional experience includes roles as Ramp Agent and Team Leader Ramp at Barona Handling Oy and Northport Oy, contributing to a comprehensive background in ground operations and team leadership.