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Jennifer Byrnes serves as the Chief Technology & Innovation Officer at Finley Engineering Company, Inc., and previously held the position of Transformation Vice President at Accelare. As Principal Consultant at Connect & Achieve LLC, Jennifer also operates as Owner and Principal. Additionally, Jennifer has experience as an author, business consultant, and certified coach in effective relationships, change management, and leadership coaching. Prior roles include Senior Director of Enterprise Change Management, Director of Public Safety Services, and Manager of 9-1-1 Operations at CenturyLink. Jennifer holds a Bachelor of Arts in Communications from Gustavus Adolphus College and a Coach Practitioner certification in Leadership Coaching from Learning Journeys International Center of Coaching.