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Serenie Gagon has diverse work experience in the finance and payment solutions industry. Serenie currently holds the position of VP - Product, Payment Solutions at Finicity, a Mastercard Company, which they have been in since March 2021. Prior to this, they worked as the Director of Product Management at Finicity from May 2020 to March 2021. Serenie also worked at American Express for a significant period, starting in September 2010. During their time at American Express, they held various roles, including Virtual Payments Product Manager from July 2015 to May 2020, Business Systems Analyst from May 2013 to July 2015, and Team Leader from September 2010 to May 2013. Serenie also served as the Board Secretary at Utah Diversity Connections from an unknown date in 2014 to January 2018. Earlier in their career, they worked as an Account Management Specialist at GE Capital from an unspecified period in 2005 to 2009.

Serenie Gagon has attended the University of Phoenix, but there is no information provided regarding the start and end years, degree name, or field of study. In addition, Serenie Gagon has obtained the SAFe 4 Certified Agilist certification from Scaled Agile, Inc., but there are no details about the specific month and year of obtaining the certification.