ÂÜÀòÂÒÂ×

Farrah Abdurahman is a seasoned technical analyst currently employed at FinChoice since August 2021, specializing in the migration of contact centres to digital platforms. Prior to this role, Farrah held various positions at 1-grid from December 2017 to July 2021, including Customer Service Support Manager, Customer Tech Support Manager, Continuous Improvement Specialist, and Advanced Technical Support Manager overseeing a specialist team. Farrah's career began at Webafrica, where significant roles spanned from NOC Engineer to NOC Manager from 2007 to 2017. Additional experience includes positions at MWEB, Carphone Warehouse, and education culminating in a Bachelor’s Degree in BCOM Information Systems with Honors from the University of the Western Cape. Farrah's qualifications are complemented by training at institutions such as BCIT and IIE Varsity College.