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Angelica Giraldo Palacios is a seasoned professional in financial management and collections, currently serving as Coordinadora de Cartera at ¹ó¾±²Ô³¦²¹°ù²¹Ã­³ú since January 2024, focusing on ensuring the quality of national collection processes. With extensive experience at DIAN as a Specialist in Administrative and Operational Management, Angelica coordinated efforts to optimize collections for overdue accounts from 0 to 120 days. Previous roles include Director of Portfolio Projects for Banco Caja Social and Jefe de gestión de cartera at Sistemcobro S.A.S, where strategic project leadership and CRM optimization were key responsibilities. Angelica began a career in finance at Citi and Mattel, progressively advancing through various roles that emphasized credit management and operational efficiency. Educational credentials include a Public Accountant degree from Politécnico Grancolombiano and various specialized diplomas in management and taxation.