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Harjot Dhillon serves as the Global Head of Customer Marketing at the Financial Times since September 2023. Prior experience includes roles as Head of CRM at Doctify and Head of Growth for OSOME, where Harjot led the UK Marketing strategy focused on SaaS offerings. At Azimo, Harjot advanced from Senior Marketing Manager to Head of CRM & Growth, driving a 200% annual growth in new offerings and implementing significant cost-saving MarTech initiatives. Previous positions at Intuit involved leading customer marketing functions, where achievements included doubling the sales pipeline and increasing user migration to online platforms. Harjot's educational background includes a Marketing Week Mini MBA, various CIM certifications, and a degree in Media, Culture and Society from the University of Birmingham.