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Pernell Durran Grice is a seasoned professional with extensive experience in customer service management, business ownership, and administrative coordination. Currently serving as a Customer Service Supervisor at Great Health Works since March 2013, Pernell oversees a team of Customer Service and Retention Representatives, driving excellence through regular audits and coaching. As a Franchise Owner at Financial Education Services, Pernell focuses on educating clients about the importance of credit in various aspects of life. Additionally, as the Owner of Mr. Smell Good, Pernell provides affordable essential oils, delivering high-quality fragrances at competitive prices. Pernell's prior role as an Administrative Coordinator at Broward Aviation involved improving office efficiency and managing FAA-related data. An educational background in Architecture from Broward College further complements Pernell's diverse skill set.