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Jennifer Frost is an experienced professional in customer experience and quality assurance, currently serving as the National Customer Experience Manager at Fillauer Companies since November 2022. Prior roles include Customer Experience Manager and various positions at Classical Conversations from February 2020 to November 2022, where responsibilities encompassed quality assurance and program direction. Jennifer co-owned Frost Renovations from January 2013 to January 2020 and worked as an Independent Sales Representative for Discovery Map International, Inc. between March 2013 and September 2014. Jennifer's career also features positions as a Sales & Distribution Specialist at Volkswagen of America, Inc. and a Sales Planning Analyst at VW Credit, Inc. Educational qualifications include a Bachelor of Science in Marketing from George Mason University – Costello College of Business, obtained from 2003 to 2007.