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Anh H. is a seasoned IT professional with over 15 years of experience in customer support and technical services. Currently serving as a Support Engineer II at FileTrail since January 2021, Anh H. focuses on enhancing customer efficiency through software solutions. Previous roles include System Engineer at Intelligent Technical Services LLC, where a strong emphasis was placed on support, integration, and training, and Senior Systems Engineer at Document Logistix Ltd. Education includes an Associate of Arts and Sciences in System, Networking, and LAN/WAN Management from Austin Community College, along with an additional Associate's degree in LAN System Administration.