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Douglas Chan currently serves as the People Operations Manager at fileAI since March 2024, after working as a freelance Human Resources Consultant starting in October 2022. Prior to this, Douglas held various roles at Meta, including Customer Engagement Specialist and Customer Success Manager. Experience also includes a tenure as Human Resources Manager at Scoot, and multiple positions at Google, focusing on Compensation Analysis and managing the APAC Noogler Travel Program. Earlier career highlights feature roles at Fragomen Worldwide as an Immigration Consultant, and as an Administrative Assistant in the Singapore Armed Forces. Douglas holds a Bachelor of Arts in Public Relations and Communication & Media Studies from Murdoch University and a Diploma in Mass Communications from SMa Institute of Higher Learning.