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Adam Kochy possesses a diverse background in customer service, sales, and administrative support across various industries. Currently serving as a Customer Experience Trainer and Associate at Figo Pet Insurance since June 2021, Adam focuses on enhancing customer support and sales interactions while utilizing Salesforce CRM. Previous roles include Supplier Enablement and Success Associate at Finexio, Sales Development Representative at Invoca, and Marketing Research Representative at Farmers Insurance. Adam's career began at Shade Tree Power Sports, progressing through several positions, including Store Manager at RadioShack and Business Payroll Services Consultant at Wells Fargo. Adam holds a degree from Kent State University and participated in a study abroad program at the University of Leicester.