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Renata Boucinha Leão is a skilled professional with extensive experience in eCommerce, marketing, and customer service. Currently serving as a Connected eCommerce Integrator at EssenceMediacom Australia since May 2024, Renata focuses on eCommerce strategies for The Coca-Cola Company. In parallel, Renata has been a Support Worker at Fighting Chance Australia since October 2018, assisting Australians with disabilities. Prior roles include Ecommerce Specialist at Refrigeração Dufrio, where Renata was integral to launching the company's first eCommerce platform, and Marketing Coordinator at Kla-Oka, achieving a 25% sales increase through effective marketing campaigns. Renata began their career at Dell Technologies in customer service and sales support and worked as an Administrative Assistant at SouthTech Telecom. Renata holds a Diploma of Education in Marketing and Communication and a Bachelor's degree in Business Administration from Pontifícia Universidade Católica do Rio Grande do Sul, among other credentials.