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Rousse Bidon has a diverse work experience that spans across various industries. They started their career as a Hostess/Cashier at Isle of Capri Casinos, where they worked from August 2016 to August 2018. Subsequently, they served as a Student Assistant at Florida Atlantic University, where they played an active role in promoting student distress programs and assisting with the preparation of the Annual iLead Student Leadership Conference.

Moving forward, Bidon gained technical support experience as a Tier 1 Technical Support representative at Kelly from March 2020 to August 2020. They successfully resolved customer issues related to iOS and macOS technology through multiple communication channels. During their tenure, they achieved a high Quality Assurance Score by adhering to Kelly Service guidelines.

Bidon then joined NYU Langone Health as an Access Center Representative I from July 2021 to September 2021. In this role, they responded to a high volume of calls and demonstrated excellent communication skills while using Epic, Salesforce, and other tools to handle patient information, appointments, and insurance verification.

Following their stint at NYU Langone Health, Bidon worked as a Technical Support Specialist at FieldRoutes, starting from April 2022. They provided support to clients using the FieldRoutes software, resolving tickets and ensuring high customer satisfaction. They also collaborated with the Engineering team by documenting reported bugs for effective issue resolution.

Most recently, Bidon joined Tracked Ltd as a Tracked Fellow in April 2023. In this position, they underwent an intensive training program covering various analytics topics such as data modeling, business fundamentals, data visualization, and SQL. They gained hands-on experience with platforms like Lucid Chart, Dbdiagram.io, and Excel.

Overall, Rousse Bidon has acquired a well-rounded skill set through their work experiences, showcasing their ability to adapt and excel in different roles.

Rousse Bidon's education history includes various programs and certifications. They attended General Assembly in 2022 for a Software Engineering Immersive Program. Prior to that, from 2021 to 2022, they completed the Jr. Web Development Program at Generation USA. Additionally, Rousse holds a Bachelor's degree from Florida Atlantic University, although the specific field of study is not provided.

In terms of certifications, Rousse obtained several certifications in 2022. These include the "Building Interactive JavaScript Websites Course" from Codecademy, the "Certified JavaScript Developer" from W3Schools.com, the "Learn Intermediate JavaScript Course" from Codecademy, the "Learn Git & GitHub Course" from Codecademy, the "Learn JavaScript Course" from Codecademy, the "Learn Bootstrap Course" from Codecademy, the "Learn CSS Course" from Codecademy, and the "Learn HTML Course" from Codecademy.

Rousse also has certifications from previous years. These include the "Code Foundations Skill Path," the "Learn Bash Scripting Course," the "Learn Git Course," and the "Learn the Command Line Course," all from Codecademy, obtained in December 2021. They also obtained the "Foundations of User Experience (UX) Design" certification from Google UX Design Professional in November 2021, and the "Digital Skills: User Experience" certification from FutureLearn in October 2021.

Lastly, Rousse has a certification titled "W3Shools JavaScript Certification" from Generation USA, although the obtained month and year are not provided.