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Jonah Hacker is a seasoned Product Manager with extensive experience in driving product development and market launch initiatives. Currently at Field Nation since March 2021, Jonah has significantly enhanced the buyer marketplace experience by introducing a provider badge that increased compliant technician coverage for enterprise clients by over 10% and reducing job attrition among service providers by 50% through innovative reliability metrics. Previously, Jonah held key roles at MSI Data, overseeing the launch of ERP integrations and leading implementation projects in service management software. Prior experience includes managing strategic roles at Field Nation, SPS Commerce, and teaching positions in educational settings, complemented by an MBA from the University of Minnesota and a Bachelor's Degree in French Language and Literature from St. Olaf College.