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Olutayo Salami is an experienced professional with a diverse background in product management, business analysis, and customer experience. Currently serving as a Product Manager at Fiducia Data Services since June 2022, Olutayo has successfully launched a supply chain finance product by conducting comprehensive market research and competitor analysis. Previously, as a Senior Business Analyst at erpSOFTapp, Olutayo was instrumental in documenting and implementing business processes on the Odoo ERP Software. Experience at MultiChoice Group as a Customer Experience Analyst involved enhancing customer feedback mechanisms and loyalty initiatives. Early career roles include Contact Center Agent at Polaris Bank Ltd. and Logistics Executive at Transport Services Limited, focusing on customer satisfaction and efficient delivery processes. Olutayo holds a Bachelor of Science degree in Microbiology from the University of Ibadan.