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Emilia Starmer is a seasoned professional with extensive experience in system services and support, currently serving as a Senior Systems Services and Support Analyst at Fidelity Investments since December 2005. Emilia has successfully managed major mainframe releases and produced weekly reports for executive leadership, showcasing a strong ability in analysis and project management. Earlier roles at Fidelity included responsibilities as an Associate Performance Analyst, where Emilia created and reviewed presentations for the Board of Trustees, and as a Transaction Processor, ensuring compliance through data evaluation. Additionally, Emilia is a member of Kahilla, a digital network aimed at fostering gender and racial equity in the corporate sector. Emilia holds a Bachelor of Science in Information Technology, magna cum laude, from the University of Massachusetts Lowell, as well as an Associate of Science in Information Systems Technology and Management.