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Bobby Gorman is an experienced professional in the financial services sector, currently serving as Vice President of Strategy & Operations for the Retirement Business at Fidelity Investments since June 2014. Notable achievements include developing a customer journey hierarchy, designing a reusable re-engineering methodology, and launching a business process management program for the retirement division. Previously, Bobby Gorman held leadership roles as CEO of Simply XML during its acquisition by Ingeniux and worked as a consultant at Accenture, gaining significant expertise in strategy and operations. Educational qualifications include an M.B.A. from the University of Michigan's Stephen M. Ross School of Business and a Bachelor's Degree in Economics from Colby College. Additional international education was attained at the University of Melbourne.