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Steven Ward possesses extensive experience in the HVAC and refrigeration industry, with a career spanning over two decades. Currently serving as a Field Service Specialist at Fidelity Engineering since August 2018, Steven has held various roles including Field Service Technician at Capitol Boiler Works, Inc. and Colonialwebb-Comfort Systems USA. Steven's career began at Mechanical Construction Services, Inc., progressing through roles such as Service Consultant and Service Manager at American Mechanical Services. Notable achievements include managing teams of up to 25 staff members and overseeing construction and service operations. Steven holds a degree in HVAC & Refrigeration from Northeastern Institute of Technology and furthered education at the Peterson School of Steam Engineering.