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Luís Coelho is a seasoned professional in DevOps and Site Reliability Engineering, currently working at Truphone since October 2013, where responsibilities include enhancing service reliability through process automation and supporting the software development lifecycle with various support tools. Previous roles at Truphone included Business & Operations Support Systems Core Engineer and team leadership positions, focusing on troubleshooting software and hardware issues across BSS/OSS platforms. Prior experience includes research investigator roles at the University of Porto and Instituto de Telecomunicações, where contributions were made to projects involving vehicular testbeds and optimization algorithms for connectivity in VANETs. Luís holds a Master's degree in Electronics and Telecommunications Engineering from Universidade de Aveiro.