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Oscar Ortega is a seasoned professional with extensive experience in customer success and account management. Currently serving as an Associate Partner in Solution Success at FICO since October 2024, Oscar previously held the role of Strategic Account Director for Customer Success at Feedzai, where a portfolio of 12 key accounts across North and Latin America was managed. Oscar has also excelled in various positions, including Domain Portfolio Optimization Expert at MarkMonitor and Fraud Prevention Manager at Kount, where the focus was on client relationship management and market requirements development. Additional roles at Boise Office Equipment and Saia Inc. reflect a strong sales background, with consistent achievement of revenue goals. Oscar's educational foundation was established at Universidad Rafael Landívar from 1998 to 2001.