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LEQUEUX Ludovic is an experienced IT professional with a strong background in application support and technical consulting. Currently serving as a Consultant Applicatifs et Technique and leading the technical support and application team at FICHÂÜÀòÂÒÂ×A since April 2012, Ludovic focuses on managing client support teams and ensuring service quality. Previously held roles include Level 2 Application Support Technician, where responsibilities included incident resolution and coordination with product management and development teams, as well as Level 1 Application Support Technician. Ludovic began a career in 1998 as a Network System Technician and has acquired diverse experiences in technical support, system installation, and maintenance across various organizations, including DESMAG and CIM - GROUPE DL SOFTWARE. Educational qualifications include a Licence in Réseaux et Systèmes de Communication from Université du Littoral Côte d'Opale and a Brevet de Technicien Superieur in Electronique from Ozanam.