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Eric Heinen is a seasoned professional with extensive experience in IT service delivery and finance management. Currently serving as a Consultant at Sparke & Keane since February 2023 and as an IT Service Delivery Manager (a.i.) at Fibrant, Eric focuses on optimizing ICT services and aligning them with business objectives through ITIL best practices and effective stakeholder management. In previous roles, Eric led the migration of business and manufacturing applications at Fibrant and AnQore, and managed finance and control functions at Verhey Vlees. Eric's educational background includes a Master's degree in Information Management and Business Intelligence from Maastricht University and a Bachelor's degree in Finance and Control from Fontys University of Applied Sciences.