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Richard Cristofoli has extensive work experience in the retail industry, holding various leadership roles at several companies. Richard is currently the Chief Customer Officer at FGH (Freemans Grattan Holdings) since June 2020. Prior to this, they worked at Debenhams as the Managing Director, Beauty, Marketing & Digital from January 2019 to September 2019, and before that as the Managing Director, Beauty and Marketing from October 2017 to December 2018. From March 2011 to September 2017, Richard served as the Marketing Director at Debenhams. Before joining Debenhams, they worked at WHSmith as the Group Marketing Director from May 2007 to February 2011 and as the Brand Director from August 2004 to April 2007. Prior to WHSmith, Richard held various roles at Sainsbury's, including Senior Manager, Non-Food Marketing & Development from July 2002 to July 2004, Senior Manager, Format Marketing from April 2000 to June 2002, and Category and Marketing Manager, Sainsbury's Local from October 1997 to March 2000. Before Sainsbury's, Richard was the Marketing Manager at WHSmith from 1995 to 1997.

Richard Cristofoli earned a BA (Hons) degree in English from the University of Southampton in the years 1988 to 1991. In 2020 to 2021, they obtained a post-graduate diploma in Digital Marketing from the Digital Marketing Institute. Additionally, there is no available information regarding their education history at Bournemouth School.