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Geron Macaso Marticio is an experienced Operations Manager at FGC+, overseeing Client Service Level Agreements and implementing improvement plans. Formerly a Team Leader, Geron Macaso supervised call center professionals in various lines of business. Prior roles include Medical Records Retrieval Specialist, Reservations Specialist, and Customer Service Sales and Support Specialist. Marticio holds a Bachelor's degree in Mass Communication/Media Studies from Western Mindanao State University.