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Stephen Gross has extensive work experience in quality management and process improvement. Stephen started their career in 1990 as a Plant Quality Manager at TI Automotive and later became the Corporate Quality Systems Manager, coordinating the implementation of QS 9000 in multiple facilities. Stephen then served as the Group Quality Manager, overseeing the Quality Assurance functions for eleven manufacturing sites. During their tenure, they achieved continuous reductions in customer complaints and rejection rates.

From 2004 to 2006, Stephen worked as the Director of Quality-Mexico Operations at TI Automotive, where they developed and managed the Quality Assurance functions for multiple plants. Stephen successfully transferred product operations from the U.S. to Mexico.

As the Corporate Quality Manager at Superior Industries, Stephen managed all aspects of Quality assurance for manufacturing plants across three continents. Stephen led a team of quality managers and engineers and played a key role in the joint venture with Otto-Fuchs in Hungary.

Stephen also worked as a Corporate Quality Manager at Webasto, where they utilized lean solutions for improvement projects. Stephen later became a consultant and an associate before joining Electrolux North America as a Quality Manager. During their time at Electrolux, they managed a startup facility and implemented automotive quality techniques to improve production efficiency and reduce SCR.

Before their current role as an Engineering/Quality Director at FEUER powertrain North America, Inc., Stephen served as a Quality Manager at Hitachi Energy.

Overall, Stephen Gross has a proven track record of implementing quality systems, leading improvement projects, and achieving significant reductions in customer complaints and rejection rates.

Stephen Gross has a Bachelor's degree in Chemistry from Indiana State University. Stephen also holds a Bachelor of Science degree in Chemistry and Statistics from the same university. Additionally, they obtained a Master of Business Administration (MBA) degree with a focus on Organizational Leadership from Texas A&M University. Stephen Gross further pursued their education at Texas A&M University-Commerce, where they completed a Master of Business Administration (MBA) in Business Management. Stephen also attended Baker College Business and Corporate Services, where they earned a Bachelor of Arts degree in Business Management.

In terms of certifications, Stephen Gross has obtained the ASQ Certified Quality Driven Management Expert Status from the American Society of Quality. Stephen is also a Certified Quality Engineer, also certified by the American Society of Quality. Moreover, they have achieved ISO 13485 Lead Assessor certification from Exemplar Global, Inc.

Please note that exact details on start and end years for certain educational experiences and certifications were not provided.