Stephanie Ledesma has a diverse work experience spanning different industries and roles. Stephanie is currently working at Fetch Rewards as a Quality Assurance Analyst, where they ensure the app's quality requirements are met and tracks trends to communicate to the engineer team. Stephanie also previously worked as a Customer Support Specialist at Fetch Rewards, where they assisted users with app questions and troubleshooting, monitored user experience, fixed bad experiences, and retained users.
Stephanie has also worked as a Freelance Artist at Dainty Dystopia, an Intern at Awakenings, and a Customer Experience Consultant at Jiobit. In addition, they have experience as a Customer Service Specialist at Snapsheet Inc and as a Sales Lead at Blick Art Materials. Stephanie began their career as an Intern at Evil Kitty, where they designed, draped, and sewed garments and participated in fashion events. Stephanie also worked as a Receptionist at SAIC Registar's Office.
Throughout their various roles, Stephanie has gained experience in customer support, quality assurance, art, fashion, and receptionist duties.
Stephanie Ledesma completed their Bachelor of Fine Arts degree in Illustration and Fashion Design from the School of the Art Institute of Chicago from 2006 to 2011. Stephanie is currently pursuing a Master's degree in Art Therapy/Therapist from Adler University, starting in 2021 and expected to graduate in 2024. In addition to their formal education, Stephanie has obtained multiple certifications from LinkedIn on various topics such as leadership, teamwork, career management, communication, and problem-solving. The obtained certifications range from as early as March 2021 to September 2021.
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