Vickie Simmons, MSIT, has a diverse work experience spanning various industries. Vickie is currently working at Fetch as an Associate IT Support Engineer. In this role, they troubleshoot and resolves account issues for app users, communicates technical software problems to senior support staff, and consistently meets scorecard goals.
Prior to Fetch, Vickie worked at Illinois Driving School as an Office Manager for eight years. Vickie managed daily operations, processed enrollments and pupil status reporting for teen students, and handled billing.
Vickie also has experience as a Web Developer at Urban Matrix Magazine, where they built and optimized web pages, created advertising materials, and managed social media platforms. At Appen Butler Hill, they worked as an Internet Analyst, providing quality evaluation services and maintaining high quality metrics for search engine results.
Earlier in their career, Vickie held various roles at Illinois Central School Bus, Doubletree Hotels, and Doubletree Hotel Conference Center, where they managed office operations, coordinated school bus transportation, provided sales administrative support, and facilitated sales reporting and marketing documentation.
Overall, Vickie Simmons has a strong background in IT support, office management, web development, and sales administration, with a focus on customer satisfaction and meeting performance goals.
Vickie Simmons, MSIT, has a strong educational background in the field of Information Technology. Vickie completed their Master's Degree in Information Technology with a specialization in Business Intelligence from Kaplan University, studying there from 2012 to 2014. Prior to that, they obtained their Bachelor's Degree from Kaplan University, majoring in Information Technology with a focus on Web Development, during the period of 2009 to 2012. Vickie also holds an Associate's Degree in Information Technology, specializing in Web Development, which they earned from Kaplan University from 2006 to 2009.
Before pursuing higher education, Vickie received their high school education at Carl Schurz H.S from 1986 to 1990.
In addition to their formal education, Vickie has obtained a certification in "Speaking Up At Work" from LinkedIn in July 2021.
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