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Kathy L. is an experienced Technical Writer with a diverse background in creating user guides, help documents, and software manuals. Currently employed at FetchTV since May 2010, Kathy focuses on contextual help for software releases. Previous roles include technical writing positions at Dell EMC, where Kathy collaborated with remote teams to update documentation, and ProjectCentre, where Kathy improved web-based help content. At Laboratory System Technologies, Kathy developed materials for healthcare professionals while adhering to ISO standards. Early career experience includes sub-editing at New Highway Publishing and combining technical writing with receptionist duties at DXS Systems. Kathy holds an Honours degree and a BA in English and Philosophy from Stellenbosch University.