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Terhi Rosti is a seasoned professional with extensive experience in customer success and management roles across various entities. Currently serving as a Customer Success Manager at Fennoa since August 2023, Terhi previously held the same title at Ecom Oy from August 2022 to August 2023. Prior experience includes a Service Manager position at Rantalainen Yhtiöt and significant roles at Visma, where Terhi worked as a Collection Manager and Marketing Manager. Educational credentials include a Bachelor of Laws from the University of Turku and a Diploma in Marketing and Communications Management from the Marketing Institute, along with further studies in human resources and business, solidifying a comprehensive background in customer service, marketing, and management.