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Jacopo Contursi has a diverse work experience in CRM and marketing automation roles. Their most recent position is as the Head of CRM and Marketing Automation at Fenix Family since January 2023. Prior to that, they worked at Synoptik Sweden as a CRM and Marketing Automation Specialist from May 2022 to February 2023.

From August 2021 to May 2022, Jacopo was a Marketing Automation Manager at Telia, where they focused on market segmentation, customer life cycles, retention, and leads strategies. Jacopo was also responsible for managing marketing automation tools and CDP platforms.

Before Telia, Jacopo worked at Proffsmagasinet Svenska AB as a CRM and Marketing Automation Manager from November 2018 to July 2021. In this role, they administrated marketing automation tools, drove retention and acquisition strategies, and created personalized automated marketing communication flows.

From May 2015 to November 2018, Jacopo was a CRM Manager and Marketing Automation Manager at Pierce AB - Pioneers In Ecommerce. Jacopo coordinated and administrated CRM tools, created personalized marketing newsletters and automated communication flows, and implemented A/B tests.

Jacopo also has experience as an After Sales Consultant, a CRM and After Sales Manager, a Layout Designer, and a Graphic Designer in various companies earlier in their career.

Jacopo Contursi attended ITCS Russel-Moro from 1998 to 2003, where they pursued a Technical institute for business studies and foreign languages degree. The field of study is not specified.