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Gemma Levitt is an experienced professional with a robust background in operations and customer service. Currently serving as UK Operations Manager at Fellowes Brands since June 2004, Gemma has also held positions including Customer Service Manager, Customer Service Team Leader, Business Coordinator, and Customer Service Representative within the same organization. Prior experience includes working as a Customer Relations Representative at Mercedes-Benz UK Ltd from February 2000 to May 2003. Gemma's educational achievements include a Foundation degree in Operations Management and Supervision from the Chartered Management Institute, completed between 2019 and 2021, and a Diploma in Customer Service Management from Doncaster College. Additional qualifications include an IRCA accredited Lead auditing certification and a CIM Introduction into Marketing credential from the Chartered Institute of Marketing.